MANUFACTURER ✦ WHOLESALER ✦ EXPORTER ✦ BULK ORDERS ✦ PAN INDIA SUPPLY ✦ MANUFACTURER ✦ WHOLESALER ✦ EXPORTER ✦ BULK ORDERS ✦ PAN INDIA SUPPLY ✦ MANUFACTURER ✦ WHOLESALER ✦ EXPORTER ✦ BULK ORDERS ✦ PAN INDIA SUPPLY ✦ MANUFACTURER ✦ WHOLESALER ✦ EXPORTER ✦ BULK ORDERS ✦ PAN INDIA SUPPLY ✦ MANUFACTURER ✦ WHOLESALER ✦ EXPORTER ✦ BULK ORDERS ✦ PAN INDIA SUPPLY ✦ MANUFACTURER ✦ WHOLESALER ✦ EXPORTER ✦ BULK ORDERS ✦ PAN INDIA SUPPLY ✦ MANUFACTURER ✦ WHOLESALER ✦ EXPORTER ✦ BULK ORDERS ✦ PAN INDIA SUPPLY ✦ MANUFACTURER ✦ WHOLESALER ✦ EXPORTER ✦ BULK ORDERS ✦ PAN INDIA SUPPLY ✦ MANUFACTURER ✦ WHOLESALER ✦ EXPORTER ✦ BULK ORDERS ✦ PAN INDIA SUPPLY ✦ MANUFACTURER ✦ WHOLESALER ✦ EXPORTER ✦ BULK ORDERS ✦ PAN INDIA SUPPLY ✦

Refund policy

 

At BC Jewels, we take great care to inspect, quality-check and securely pack every product before dispatch. Please read our Return & Refund Policy carefully before placing an order.

No Return or Exchange

All sales made through BC Jewels are final.

We do not accept returns, exchanges or refunds for reasons including:

  • Change of mind

  • Design or style preference

  • Colour or appearance preference

  • Size-related issues

  • Customer ordering the wrong product

  • Products no longer required by the customer

We request customers to carefully review the product details before confirming their order.

Wrong Product Received

If you receive a product different from the product you ordered, please contact us within 48 hours of delivery.

Please provide:

  • Your order details

  • Clear photographs of the product received

  • Photographs of the package

  • An unboxing video, if available

After verification by our team, an eligible incorrect product may be accepted for return or replacement.

Return courier or transportation charges will be borne by the customer.

Products must be returned unused and in their original condition and packaging.

Damaged Products & Transportation

Every product is carefully checked and securely packed before being handed over to the courier or transport provider.

Once the shipment has been handed over to the courier or transport provider, transportation and handling are managed by the respective service provider.

BC Jewels cannot guarantee that damage will not occur during transportation and will not ordinarily accept returns, exchanges or refunds solely for transit-related damage, subject to applicable law.

If you receive a damaged parcel or product, please contact us within 48 hours of delivery with photographs and an unboxing video, if available. Our team will review the matter and assist wherever reasonably possible.

Refunds

BC Jewels does not provide refunds for successfully supplied products except where required under applicable law or expressly approved by BC Jewels in an exceptional case.

If a refund is approved, the customer will be informed about the applicable refund process and timeline.

Original shipping, courier, transportation, customs or other associated charges are non-refundable unless otherwise confirmed by BC Jewels.

Order Cancellation

Orders may be cancelled only before they have been dispatched.

Once an order has been packed and/or handed over to the courier or transport provider for shipment, cancellation will not be accepted.

To request a cancellation, please contact us as soon as possible using the contact details below.

Wholesale & Bulk Orders

The same return, exchange, refund and cancellation conditions apply to wholesale and bulk orders unless different terms have been agreed upon in writing before the order is confirmed.

Customers are advised to carefully confirm product designs, quantities and other order details before making payment.

Contact Us

For any return, refund, incorrect product or cancellation-related queries, please contact:

BC Jewels
11 No. Rail Gate, Beside Globecare Diagnostic Centre
Burasanti, Singur, Hooghly
West Bengal – 712409, India

Email: bcjewelskolkata@gmail.com
Phone: +91 8657862087
Phone: +91 9653457093