Shipping policy

 

At BC Jewels, we carefully inspect and securely pack every order before dispatch. We ship both within India and internationally.

Please read our Shipping Policy before placing your order.

Shipping Within India

BC Jewels ships orders across India through available courier and transport service providers.

Shipping availability and the selected courier or transport service may depend on the delivery location, order size, weight and other logistical factors.

International Shipping

We also accept and ship international orders to supported destinations.

International shipping availability, charges and delivery timelines depend on the destination country, shipment weight, order value and courier or logistics provider.

Customers are responsible for ensuring that jewellery/products ordered from BC Jewels can legally be imported into their destination country.

Shipping & Transportation Charges

Shipping and transportation charges are borne by the customer.

Charges are based on the actual amount charged by the applicable courier, transport or logistics provider.

Shipping charges may vary depending on:

• Delivery location

• Package weight and dimensions

• Order quantity

• Selected courier or transport service

• Domestic or international destination

• Other applicable logistics charges

BC Jewels does not guarantee a fixed shipping charge unless specifically communicated to the customer before dispatch.

Order Processing & Dispatch

Orders are generally processed and dispatched within approximately 5–7 working days, subject to product availability, order quantity and payment confirmation.

Wholesale or large-volume orders may require additional processing time.

If additional time is required, our team may communicate the expected dispatch schedule to the customer.

Delivery Timeline

Delivery timelines vary depending on the courier or transport provider and the customer's location.

Any delivery date or timeline communicated by BC Jewels should be considered an estimate and not a guaranteed delivery date.

Delivery may be affected by circumstances such as courier delays, weather conditions, holidays, strikes, transportation disruptions, customs clearance or other circumstances beyond our reasonable control.

Shipment & Transit

BC Jewels takes appropriate care to inspect and securely pack products before handing them over to the courier or transport provider.

Once a shipment has been handed over to the courier or transport provider, its transportation, handling and delivery are managed by the respective service provider.

BC Jewels is not responsible for delays or transit-related issues caused by the courier, transport or logistics provider, subject to applicable law.

Customers should carefully inspect the parcel upon delivery and contact us promptly if they believe there is an issue.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address, contact number and other required delivery information.

BC Jewels will not be responsible for delivery delays, failed deliveries or additional shipping charges resulting from incorrect or incomplete information provided by the customer.

If a shipment is returned due to an incorrect address, unsuccessful delivery attempt or refusal to accept the parcel, any additional shipping or re-dispatch charges will be borne by the customer.

International Customs, Duties & Taxes

For international orders, customs duties, import taxes, clearance fees, brokerage charges or any other charges imposed by the destination country are not included in the product or shipping price unless specifically stated otherwise.

Any such charges must be paid by the customer.

Customs procedures may also cause additional delivery delays, which are outside the control of BC Jewels.

Payment

BC Jewels currently accepts online/prepaid payments only.

Cash on Delivery (COD) is not available.

Orders will be processed after successful payment confirmation unless otherwise agreed upon directly with BC Jewels.

Wholesale & Bulk Orders

Shipping charges for wholesale and bulk orders are also borne by the customer and will depend on the actual charges of the selected courier or transport provider.

Large orders may be shipped in multiple packages depending on the quantity, weight and nature of the products.

Contact Us

For shipping, dispatch or delivery-related queries, please contact:

BC Jewels
11 No. Rail Gate, Beside Globecare Diagnostic Centre
Burasanti, Singur, Hooghly
West Bengal – 712409, India

Email: bcjewelskolkata@gmail.com
Phone: +91 8657862087
Phone: +91 9653457093